Last Updated: January 2025

We want you to be completely satisfied with your purchase. Please review our Return & Refund Policy below for details on cancellations, exchanges, and refund eligibility.

❌ Cancellations & Refunds

• All orders canceled after 48 hours are subject to a $20 administration fee, regardless of whether the order has shipped.
• If your order has already shipped, you (the customer) are responsible for the actual return shipping charges.
• Refunds will only be issued to the original payment method used at the time of purchase.

🔁 Returns & Exchanges

❓ Can I return or exchange an item?

✔ Exchanges are only accepted for damaged or defective products.
To qualify:

• You must contact us within 72 hours of receiving your damaged item
• Email us with clear photos or proof of damage at:
  📩 support@sockshoeland.com

We will review your claim and arrange a replacement if eligible.

⚠️ Non-Returnable Items

For sanitary and safety reasons:

❌ WE DO NOT ACCEPT RETURNS FOR ANY OPENED OR USED PRODUCTS.

Once a product has been opened, worn, or used, it cannot be returned or exchanged.

📝 Additional Notes

• Items must be returned in their original packaging, unopened and unused.
• Shipping fees are non-refundable unless the fault is ours.
• We reserve the right to refuse a refund or exchange if the returned item does not meet our return requirements.

📞 Need Help?

If you have questions about your return or refund, contact us anytime:
📩 support@sockshoeland.com