Last Updated: January 2025
This Privacy Policy describes how SockShoeLand.com (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit, browse, or make a purchase from our website (the “Site”).
📞 Contact Us
If you have any questions regarding this Privacy Policy, want more details about how we handle personal data, or would like to make a complaint, please contact us at:
📩 support@sockshoeland.com
📍 SockShoeLand LLC
1110 BRICKELL AVE, 430K-53
Miami, FL 33131
United States
📌 Collecting Personal Information
When you visit or use our website, we collect certain information to ensure proper functionality, security, and order processing. The types of information we may collect include:
1. Device Information
Purpose:
- To load the website correctly
- To analyze website usage and improve performance
How it’s collected:
Automatically through:
- Cookies
- Log files
- Pixels
- Browser identifiers
Information collected:
- IP address
- Web browser version
- Time zone
- Cookie data
- Pages viewed
- Search terms
- How you interact with the Site
2. Order Information
Purpose:
To process your purchase and deliver your order. This includes:
- Processing payments
- Shipping products
- Providing invoices, receipts, and order updates
- Fraud prevention
- Customer communication
How it’s collected:
Directly from you during checkout.
Information collected:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (credit card details processed through secure payment gateways; we do NOT store full card numbers)
3. Customer Support Information
If you contact us for help, we may collect:
- Your name
- Order details
- Any messages you provide
Purpose:
To provide customer support and resolve your inquiries.
👶 Minors
Our Site is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
If you believe a minor has provided personal information, please contact us so we can delete it immediately.
🔁 Sharing Personal Information
We share your Personal Information only with trusted service providers to operate our business, including:
- Payment processors (PayPal, Stripe, etc.)
- Shipping and fulfillment partners
- Email service providers
- Fraud prevention & security tools
- Analytics providers (such as Google Analytics)
We may also share information when required to:
- Comply with laws
- Respond to lawful requests (e.g., court orders, subpoenas)
- Protect our legal rights
We do not sell Personal Information under any circumstances.
🎯 Behavioural / Targeted Advertising
We use personal information to show you relevant ads based on your browsing activity.
Examples include:
Google Analytics
We use Google Analytics to understand how visitors use our Site.
Learn more: https://www.google.com/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout
Advertising Partners
We may share anonymous data with advertising networks using:
- Cookies
- Tags
- Pixels
- Browser identifiers
This helps us show ads on other websites that may interest you.
💼 Using Personal Information
We use your information to:
- Provide and improve our services
- Process transactions
- Deliver products
- Communicate updates
- Prevent fraud
- Personalize your shopping experience
- Send marketing (only if you opt-in)
⚖️ Lawful Basis (GDPR)
For customers in the European Economic Area (EEA), we process personal data using:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Legitimate business interests
🗂️ Retention of Information
We keep your Personal Information only as long as necessary to:
- Complete your order
- Maintain records for accounting
- Comply with legal obligations
You may request deletion of your data anytime (see “Your Rights”).
🤖 Automated Decision-Making
We do not use fully automated decision-making that significantly affects customers.
We may use limited automated tools to prevent fraud (e.g., IP blocking, repeated failed payments).
🧁 Cookies
Cookies are small files stored on your device to improve your browsing experience.
We use:
- Functional cookies (required for the store)
- Performance cookies
- Advertising cookies
- Analytics cookies
You may control or disable cookies through your browser settings.
Learn more: https://www.allaboutcookies.org/
Note: Disabling cookies may affect website functionality.
🚫 Do Not Track
Our Site does not change data collection practices when receiving a “Do Not Track” signal due to lack of standard interpretation.
📝 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Legal changes
- Operational changes
- Website updates
We will post changes on this page with an updated “Last Updated” date.
🆘 Complaints
If you have a complaint, please contact us:
📩 support@sockshoeland.com
If you’re in the EEA, you may also contact your local Data Protection Authority:
https://ico.org.uk/make-a-complaint/